My intentions of my social experiment was to post a video of how to make trifle and to provide continuous blogs but both have come to a sudden stop. I am writing from my university because I lack my
computer.
Over the past two years I have watched my computer have different misfortunes with the hardware. I only thought of them as minor and that I would worry about it later. Last week, my box fan tipped over on my 1st Generation
MacBook Air
making it completely flat. I was laughing and started to call it my Apple Platter.
I decided to call Apple because I had the 3 year extended warranty. I explained the damage that was done but they told me that they did not cover accidental damage but since I am having issues with the RAM, fan, processor, and battery it is covered so to send it in. They recommended that I drop the computer off at Simply Mac. They took my computer and told me they will have it back the following day.
After 3 days of waiting I called them and they finally confessed to me that because of the damage my computer's warranty was voided -- this is what Apple told them. I laughed and said that it still works and that the hardware was not damaged but had factory defaults. They still said that they refuse to repair it but offered me a "generous" discount of $709.00 to fix everything, which the average price was $1,500. **I can buy a new computer for less than that.** Well, tomorrow will be a week and I should have my computer back.
I have a question, if Apple said they can fix what was not broken then why did they have me turn it in and then refuse to repair it?
**Will post pictures soon, you may want to consider other computers if Apple will not honor extended warranties.**