From Apple to The Suit - YOU DESERVE IT!

I have some making up to do. I bought my new MacBook Pro towards the beginning of February and then what did I see? Apple released a new MacBook Pro. I figured I would have a good opportunity to get the new one for one reason, my new pro had a faulty battery and could not hold a charge. I told the customer service rep that I would need to return my new MacBook Pro for repairs so I asked him if I could just return it and buy the newest pro that came out. They allowed it! I wasted no time, dropped in the mailbox, and returned home to my 1G MacBook Air which after 30 minutes of working on it, the hard drive crashed.

Talk about fantastic timing! I was left without a computer, unable to do my weekly "You Deserve It!," and the mother of them all hit me. I was responsible to review my class's individual PR projects and I was to combine it for a class PR campaign to be presented to Wasatch Adaptive Sports. It was due the following day.

I know, you are thinking, "Well Dave, you had all this time, why wasn't it done before?" I did have the project close to completion, that's not the problem. The problem was that I used Apple's Keynote to design the campaign and everyone I know here only uses Windows computers -- That's The Problem.

I stayed up for half the night in a pure panic redoing the whole project. It wasn't pretty but it got done.

This has to be a message from Apple to me so here it is... The Suit - YOU DESERVE IT!

Feed Me

I have now been working on this experiment for almost a month and my reader response is incredible.  No, I have not written much and if you have read about "My Apple Platter," then you would understand the part as to why.  Now I have my computer back and before I post my video, I would like to receive some feed back.  I have already heard some comments but I would like to build off more.  What works?  What doesn't work?  Anything you would like to read about?  Should I stick with cooking or continue to write on a variety of topics?  Any other comments you would like to make?

My Apple Platter

My intentions of my social experiment was to post a video of how to make trifle and to provide continuous blogs but both have come to a sudden stop. I am writing from my university because I lack my computer.

Over the past two years I have watched my computer have different misfortunes with the hardware. I only thought of them as minor and that I would worry about it later. Last week, my box fan tipped over on my 1st Generation MacBook Air making it completely flat. I was laughing and started to call it my Apple Platter.

I decided to call Apple because I had the 3 year extended warranty. I explained the damage that was done but they told me that they did not cover accidental damage but since I am having issues with the RAM, fan, processor, and battery it is covered so to send it in. They recommended that I drop the computer off at Simply Mac. They took my computer and told me they will have it back the following day.

After 3 days of waiting I called them and they finally confessed to me that because of the damage my computer's warranty was voided -- this is what Apple told them. I laughed and said that it still works and that the hardware was not damaged but had factory defaults. They still said that they refuse to repair it but offered me a "generous" discount of $709.00 to fix everything, which the average price was $1,500. **I can buy a new computer for less than that.** Well, tomorrow will be a week and I should have my computer back.

I have a question, if Apple said they can fix what was not broken then why did they have me turn it in and then refuse to repair it?

**Will post pictures soon, you may want to consider other computers if Apple will not honor extended warranties.**